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Hit by soaring utility bills? Here's what you can do about it.

2/28/2022

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winter scenery power lines near water body

High utility bills have you concerned? Join us on Wednesday, March 16th at 6:30PM for this webinar and discussion: “Know Your Utility Rights” webinar and discussion with The Public Utility Law Project (PULP) 


This winter has brought historically high energy bills to our region. Maybe you’ve seen some of the local media coverage. Or maybe NYSEG  has sent you an outrageously high bill. The combination of the cold winter weather and global price spikes for so-called natural gas (aka fracked gas) have led to shocking utility bills for many of us. This is not only a local issue, but a regional and global one as well. One thing for sure, this price spike highlights the importance of ending our reliance on fossil fuels as soon as possible! 

These high bills come at a truly terrible time for many households. According to The Public Utility Law Project (PULP): There are now almost 1.3 million New York households trapped in arrears owing more than $1.7 billion in energy utility costs and hundreds of millions of dollars more in telephone, water, and broadband utility arrears. New York’s utility consumer debt crisis is dire. Between the onset of the pandemic’s economic impacts in February of 2020, and December of 2021, as shown in the attached energy consumer arrears analysis, energy utility consumers’ debt increased by more than $960 million.
 

If you are a constituent of Anna Kelles', her office is collecting information from constituents in order to better understand recent NYSEG billing concerns. Fill out this short survey to let her know what you are experiencing. If you have a different Assemblyperson, you might want to reach out to them.
graphic with blue background and text that reads
What can I do about my bill right now? 

  • Check if you are subscribed to an Energy Service Company (ESCO): ESCOs are notorious for luring customers (especially low-income and elderly customers) with promises of lower rates and then raising them. You may be paying higher rates than your neighbors if you’re with an ESCO. 
  • File a Comment with the Public Service Commission. Visit the NYS Department of Public Service Website  and click “File a New Complaint” – let them know that your bill isn’t affordable and urge them to investigate NYSEG.
  • Connect with the Office of Anna Kelles. Her office would like to help, please complete this form so they can follow up with you. 
  • Submit a Meter Reading. Your bill might be estimated and not based on your actual use: You can submit a meter reading to NYSEG.
  • Apply to Utility Relief. If you are eligible, the Regular Arrears Supplement (RAS) benefit through the Home Energy Assistance Program (HEAP) can help you pay off overdue gas and/or electric service charges up to $10,000.  ​Public Utility Law Project (PULP): If you have utility arrears and/or are at risk of a gas shutoff, get in touch with the Public Utility Law Project (PULP). Call PULP’s toll free hotline at (877) 669-2572, email PULP at info@utilityproject.org 
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#GreeningTheGrid - February ESCO and Subscription Solar Update

2/14/2022

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Picture

​Note: To 
power your home with renewable energy, see the most recent Subscription Community Solar chart and FAQ: and 100% Renewable Electricity chart.

​By Gerri Wiley, HeatSmart volunteer and Energy Navigator

Yes, energy prices are rising…Supply is low…Demand is high…It’s cold.

It’s a good time to get a free home energy assessment to check if your home is adequately weatherized, so that you can reduce your energy use while staying warmer in the winter and cooler in the summer. 

I look forward to hearing about your positive and negative experiences with Subscription Solar companies and ESCOs. Your experiences are an important part of my vetting process.
Renewable electricity examples include wind power. Quote reads

​Remember: The key to saving money
 is reducing your energy use wherever and whenever possible.
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